Privacy Policy

Your privacy, built around coach-client management.

FitFreak Pro respects your privacy. This Privacy Policy explains how FitFreak Pro collects, uses, stores, and shares information when you use our website, mobile app, and coaching platform.

Effective Date: June 25, 2026

Introduction

FitFreak Pro is personal trainer software built for coaches and trainers who manage clients, create exercise libraries, assign workouts, set nutrition targets, and review client-submitted progress information.

Important: FitFreak Pro is not a medical provider, healthcare provider, emergency service, or substitute for professional medical advice. Users should not submit emergency, medical, or highly sensitive health information through the platform unless appropriate and permitted.

Information We Collect

We may collect information you provide directly to us, information created through your use of the platform, and limited technical information collected automatically.

This may include:

  • Name
  • Email address
  • Account login information
  • Coach or client profile information
  • Workout plans
  • Exercise library content
  • Exercise videos or video links
  • Nutrition targets
  • Client progress submissions
  • Check-in information
  • Subscription and payment-related information
  • Device, browser, and usage information

Account Information

When you create an account, we may collect information such as your name, email address, password, role, and account preferences.

Coaches may create accounts to manage their coaching business. Clients may access the platform after being invited by their coach.

Coach and Client Data

FitFreak Pro allows coaches to invite clients and manage coaching-related information. Coaches may create or view client information, including assigned workouts, nutrition targets, progress updates, and other information submitted through the platform.

Clients understand that information they submit through FitFreak Pro may be visible to their coach for coaching and progress-tracking purposes.

Workout, Nutrition, and Progress Information

FitFreak Pro may store workout plans, exercise details, exercise videos, nutrition targets, progress check-ins, notes, and related coaching data.

This information is used to help coaches organize their coaching process and help clients follow the plans assigned by their coach.

Payment and Subscription Information

Clients may pay a monthly subscription fee to access FitFreak Pro after being invited by their coach. Payment information may be processed by third-party payment providers.

FitFreak Pro does not intentionally store full credit card numbers unless required and handled through a secure payment processor.

How We Use Information

We may use collected information to:

  • Create and manage user accounts
  • Allow coaches to invite and manage clients
  • Allow clients to access assigned workouts and nutrition targets
  • Process subscriptions and payments
  • Provide customer support
  • Improve platform performance and user experience
  • Monitor usage and prevent abuse
  • Send service-related messages
  • Maintain the security and reliability of the platform
  • Comply with legal obligations

How Information Is Shared

We do not sell your personal information.

We may share information only in limited situations, such as:

  • With coaches, when clients submit information intended for coach review
  • With service providers that help operate the platform
  • With payment processors for billing and subscription management
  • When required by law, regulation, legal process, or government request
  • To protect the rights, safety, and security of FitFreak Pro, users, or others
  • In connection with a business transfer such as a merger, acquisition, or sale of assets

Data Security

We use reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, loss, misuse, or disclosure.

However, no digital platform can guarantee complete security. Users are responsible for keeping account login information confidential.

Data Retention

We retain information for as long as needed to provide the platform, support user accounts, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request account deletion or data assistance by contacting support.

User Choices

Users may be able to update certain account information directly within the platform.

You may contact FitFreak Pro to request help with:

  • Updating account information
  • Deleting an account
  • Accessing certain personal information
  • Resolving login or subscription issues

Children’s Privacy

FitFreak Pro is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that a child under 13 has provided personal information, we will take steps to delete it.

Third-Party Services

FitFreak Pro may use third-party services for hosting, analytics, payments, app distribution, email, customer support, or other platform operations.

These third-party services may collect or process information according to their own privacy policies.

App Store and Google Play

FitFreak Pro is available through the Apple App Store and Google Play Store. Your use of those stores may be subject to Apple’s and Google’s own terms and privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date above.

Your continued use of FitFreak Pro after changes are posted means you accept the updated Privacy Policy.