Coach Account Setup
Need help creating your coach account or getting started with FitFreak Pro? Contact support and we can help you understand how to begin setting up your coaching workflow.
Support
How can we help?
FitFreak Pro support for personal trainers and their invited clients.
Get help with coach accounts, client access, subscriptions, workouts, nutrition targets, and progress tracking.
Contact Support
For account help, billing questions, technical issues, client access problems, or subscription support, contact the FitFreak Pro support team.
Email: support@fitfreakpro.com
Download the app
FitFreak Pro is available on the Apple App Store and Google Play Store.
Support categories
Find help for the part of the workflow you are using.
Inviting Clients
Coaches can invite clients to join FitFreak Pro. Once a client is invited and payment is complete, the coach can see and manage that client from the dashboard.
Client Subscriptions
Clients pay $20/month for access after being invited by their coach. For subscription questions, billing issues, or payment problems, contact support.
Exercise Library
FitFreak Pro allows coaches to build their own exercise library. Coaches can organize exercises and use their own coaching content to deliver a more personalized client experience.
Workout Plans
Coaches can assign workout plans to clients so each client has one clear place to follow their training.
Nutrition Targets
Coaches can set nutrition targets for clients. Clients can view assigned nutrition values and submit information for coach review.
Progress Tracking
Clients can submit progress information through FitFreak Pro. Coaches can review submitted information from the dashboard to stay informed and organized.
App Login Issues
If you are having trouble logging into the FitFreak Pro app, check that you are using the correct email address and account type. If the issue continues, contact support.
Billing Questions
For billing, subscription, or payment-related questions, email support@fitfreakpro.com.
Technical Support
If something is not working correctly, contact support with a description of the issue, your device type, and any screenshots that may help us understand the problem.
FAQ
Frequently asked questions
FitFreak Pro is built for coaches. Coaches use the platform to manage clients, assign workouts, set nutrition targets, and review client progress. Clients access the app after being invited by their coach.
Yes. Trainers can register for free and start building their exercise library and managing their coaching workflow.
Clients pay $20/month after being invited by their coach.
Yes. FitFreak Pro allows trainers to build their own exercise library and use their own videos.
Yes. FitFreak Pro is designed so coaches can build and manage their own exercise library instead of relying only on generic templates.
Clients can access coach-assigned workouts, view exercise instructions, follow nutrition targets, and submit progress information for their coach to review.
FitFreak Pro is available on the Apple App Store and Google Play Store.
Contact support at support@fitfreakpro.com.
No. FitFreak Pro is a coaching management platform. It is not a medical provider, healthcare provider, emergency service, or substitute for professional medical advice.
Please include your name, the email address connected to your FitFreak Pro account, whether you are a coach or client, a clear description of the issue, screenshots if helpful, and your device type, such as iPhone, Android, tablet, or desktop.
Need more help?
Send us a message and our support team will help you with your FitFreak Pro account.